Refund policy
At INNERA, we create and distribute digital editions designed to help readers think deeper, live more consciously, and invest in inner growth.
All our products are digital eBooks, delivered electronically via secure download links immediately after purchase.
Because digital files are non-tangible and instantly accessible, we do not offer refunds or returns once the transaction is confirmed and the download link has been sent. This policy exists to protect the intellectual integrity of our work and to ensure fair access to our authors and creative team.
Before purchasing, we encourage every visitor to:
- Carefully review the eBook description, preview, and specifications.
- Ensure that their device supports standard PDF or ePub reading formats.
If a technical error occurs (for example, the file is corrupted, inaccessible, or you did not receive your download link), our support team (support.innera.co.in@gmail.com) will respond promptly and reissue the eBook at no additional cost.
Exceptional circumstances, such as duplicate orders or accidental multiple charges, will be assessed individually and resolved with fairness and transparency.
INNERA was built to value both integrity and clarity. Our approach to customer care reflects that same principle.